What is Upselling?
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All right. So it takes a lot of different
skills and a lot of different activities
for somebody to become a successful
sales person or an effective salesperson
but one of the activities that really
helps us to be
more successful is what we call
so what is up selling? Well upselling is
suggesting additional goods or services
for customers to increase sales.
In other words instead of just taking an
order and saying, okay sure you know
I'll sell you that which is not
necessarily a bad thing to do
what we could do instead though is we
could say well
would you like to supersize that as the
states, in other words it's a way of
I understand you want a hamburger and
french fries but
would you like more french fries or
would you like a bigger size hamburger
that's the idea of upselling so it's
taking an existing customer
and encouraging them to buy more.
What this does for the organization is
it increases customer profitability
in turn what it does for the sales
person is it increases that
total sales number for the month the
week or the year whatever it is.
So upselling is a really effective way
for a salesperson to be more effective
and in turn for an organization to
make more revenue and more profit.