What is the Kepner Tregoe Matrix?

The Kepner-Tregoe Matrix is an approach to conducting a Root Cause Analysis and decision-making method.

What are the Steps in the Kepner-Tregoe Matrix?

1. Prepare a decision statement having both an action and a result component.
2. Establish strategic requirements (Musts), operational objectives (Wants), and restraints (Limits)
3. Rank objectives and assign relative weights.
4. Generate alternatives.
5. Assign a relative score for each alternative on an objective-by-objective basis.
6. Calculate a weighted score for each alternative and identify the top two or three.
7. List adverse consequences for each top alternative and evaluate probability (high, medium, low) and severity (high, medium, low).
8. Make a final, single choice between top alternatives.