Dimensions of Work Quality

Cite this article as:"Dimensions of Work Quality," in The Business Professor, updated April 25, 2020, last accessed October 20, 2020, https://thebusinessprofessor.com/lesson/dimensions-of-work-quality/.

What are the Five Dimensions of Work Quality?

There are five key dimensions of work quality :

  • Activity – This concerns how active a person is in a network.
  • Control – This concerns a person’s influence over the flow of information – generally arising from centrality, intelligence, personality, or skill set.
  • Access – This concerns whether a person can access the resources necessary for success.
  • Influence – What is the extent of influence a person possesses in the network.
  • Power – How capable is a person of directing activity or completing tasks.

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