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Operations & Project Mgmt

Learn Operations and Project Management

Written by Jason Gordon

Updated at May 13th, 2022

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Operations Management

Introduction to Operations Concepts

  • Operations Management
    • Operational Plan Overview
    • Porters Value Chain
  • Service Organization Management 
    • Front Office (Services Firm)
  • Levels of Operations Management
    • Tier Structure
  • Operational Efficiency
  • Business Pipeline

Organization

  • Business processes
    • Types of Business Processes
    • 5S Method of Business Process Management
    • Business Process Map
      • Hub and Spoke Structure
    • Capability Analysis
      • Capability Maturity Model Integration
    • Business Process Outsourcing
    • Business Process Modeling

  • Product Design Process
    • Research and Development (R&D)
    • Wireframe
    • A B Testing
    • Process Value Analysis
  • Product Production Process
    • Steps in Developing an Operational Plan
    • Enterprise Resource Planning
  • Purchasing Specialists
  • Supply Chain
  • Operations Facility Locations
  • Production Layout Design
  • Job Design
    • Resources Process Values Framework
    • Outsourcing
    • Knowledge Process Outsourcing

Assets

  • Inventory Management
    • Abnormal (Inventory) Shrinkage
    • Abnormal Spoilage
    • Stock Keeping Unit (SKU)
    • ABC Analysis
    • Just in Time Production (Inventory)
    • Just-in-Case Inventory Management
    • Two-Bin Inventory Control
    • Vendor Managed Inventory
    • Brisch Classification 
  • Asset Management
  • Asset Maintenance

Quality

  • Quality
    • Acceptable Quality Level
      • User Experience (UX)
    • Quality Planning
      • Deming Chain Reaction
    • Dimensions of Work Quality
    • Quality Management System
    • Quality Assurance
      • Warranty (Goods)
    • Quality Circles
    • Quality Control
      • Acceptable Quality Level
      • Control Chart (C Chart)
      • Acceptance Sampling
      • Acceptance Criteria
        • Stress Testing
        • Edge Crush Test
      • Quality Costs
    • Quality Systems
      • Total Quality Management
        • Continuous Improvement Plan
        • DMAIC Methodology 
        • Statistical Process Control
        • Six Sigma
        • Deming or PDCA Cycle
        • SIPOC Diagram
        • EFQM Model
        • Hoshin Kanri
      • ISO 9000
    • Taguchi Method of Quality Control

Capacity

  • Capacity Management
    • Capacity Requirements Planning (CRP)
    • Capacity Utilization Rate
      • Bottleneck Principle
      • Bullwhip Effect 
    • Lean Methodology
      • Lean Six Sigma 
    • Lean Manufacturing
    • Total Preventative Maintenance
    • Seasonality Forecast
  • Just in Time Production (Inventory)
  • Push and Pull Production System
  • Kaizen Definition
  • Kanban Definition
  • Business Process Reengineering
    • Business Process Redesign

Production

  • Production Planning and Control
    • Manufacturing Production Strategy
      • Assemble to Order
    • Cradle to Grave
      • Intermediate Good
    • Production Possibility Frontier
      • Turing Test
    • Key Process Input Output Variable
    • Capability Index
  • Materials Management
  • Project Management

Controls

  • Control Systems or Internal Controls
    • Absolute Performance Standard 
    • Better Business Bureau
  • Balanced Scorecard Performance Management
    • Performance Prism
    • RADAR Scoring Matrix
    • Pathfinder Card
  • Operation Failures
    • Root Cause Analysis
  • Information Technology in Operations
    • Collaborative Commerce (C-Commerce)
      • Collaborative Business Intelligence
    • Electronic Product Codes (EPCs)
    • Universal Product Code (UPC)
    • Quick Reference or QR Codes
    • International Standard Book Number (ISBN)
    • Manufacturers Identification Number
      • Original Equipment Manufacturer (OEM)


  • EFQM Model
  • SorSet Framework
  • Value Stream Mapping
    • Process activity mapping. Origin: Industrial Engineering.
    • Supply chain response matrix. Origin: Time compression/logistics.
    • Production variety funnel. Origin: Operations Management.
    • Quality filter mapping.
    • Demand amplification mapping. Origin: Systems Dynamics.
    • Decision point analysis. Origin: Efficient Consumer Response/logistics.
    • Physical structure mapping.

Project Management

Introduction

  • Project Management
    • Business Pipeline
    • Capital Project

Project Phases

  • Project Initiation
    • Stakeholder Alignment
    • Project Definition
      • Objective Analysis Tree
    • Project Complexity
    • Comparing Project Options
      • DICE Framework
  • Project Planning
    • Project Context
      • Project Scope
        • Scope Creep
      • Stakeholder Management
    • Project Framework
      • Scrum
    • Project Scheduling
      • Gantt Chart Definition
    • Resource Planning
    • Project Costs and Budget
      • Balance to Complete
    • Quality Planning
      • Quality Control
      • Quality Assurance
      • Quality Management System (QMS)
      • ISO 9000
      • Edge Crush Test
      • Stress Testing
    • Project Organization
      • Accountability Matrix
      • Vertical Coordination 
    • Communications Planning
    • Project Risk
    • Project Procurement
      • Procurement
      • Requisition
      • Request for Proposal
      • Request for Quote
        • Tender (Supply Contract)
      • Competitive Bid
      • Lead Time
  • Project Implementation
    • Control Systems or Internal Controls
    • Acceptance Criteria
  • Project Closure
Delete

Supply Chain Management

Introduction

  • Supply Chain Management
  • Institute for Supply Management


Logistics

  • Logistics
    • Third Party Logistics
  • Delivered Duty Paid (DDP) Definition
  • Dock Receipt
  • Dropshipping or Drop Shipment
  • Exporter Identification Number Definition
  • Carriage and Insurance Paid (Shipping) Definition
  • National Customs Brokers and Freight Forwarders Association Definition
  • New to Export
  • Acknowledgment Code (ACK)
  • Bill of Lading
  • Certificate of Origin
  • Cartage
  • Less Than Truckload 
  • Import Licensing
  • Ocean Bill of Lading
  • Office of Export Licensing 
  • Airway Bill
  • Accelerated Life Test Definition
  • United Nations Dangerous Goods Number
  • United Nations Standard Product and Services Classification
  • Warehouse Receipt
  • Customs Electronic Bulletin Board
  • Accomplished Bill of Lading
  • Book to Ship Ratio
  • Back to Back Letters of Credit
  • Advance Shipping Note
  • Affreightment
  • Booking Class
  • Bunker Adjustment Factor
  • Backlog 
  • Carriage of Goods by Sea Act
  • Uniform Bill of Lading
  • Channel Conflict
  • Certificate of Inspection
  • Certificate of Manufacture
  • Common Carrier
  • Cost and Freight
  • Delivered Duty Paid
  • Jones Act 
  • Free Alongside
  • Through Bill of Lading
  • Clean Bill of Lading
  • Cost Insurance and Freight
  • Carriage and Insurance Paid
  • Carriage Paid To
  • Materials Management

Management and Operations Category

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