by TheBusinessProfessor | Feb 23, 2025 | Management, Leadership, & Organizational Behavior
What is Total Quality Management?Total Quality Management (TQM) refers to a structured process aimed at enhancing customer satisfaction through the improvement of a company’s output (goods and services) and internal processes. TQM is a continuous process of...
by TheBusinessProfessor | Feb 23, 2025 | Management, Leadership, & Organizational Behavior
What is an Organizational Structure?A company’s organizational structure concerns the authority, control, and reporting structure for employees. What is a Flat Organizational Structure?A flat organizational structure means that an organization has few (if any)...
by TheBusinessProfessor | Feb 23, 2025 | Management, Leadership, & Organizational Behavior
What is the Abilene Paradox?The Abilene Paradox, proposed by Harvery (1988), is a situation in which a group of people make a decision that’s against the general wishes or best interests of its constituent members. Usually, this occurs because individuals...
by TheBusinessProfessor | Feb 23, 2025 | Management, Leadership, & Organizational Behavior
What is Laissez-Faire Economics?Laissez-faire is a philosophy that says the government should not be involved in business and a country’s economy; rather, it should instead focus on protecting the rights of the citizens. The objective is a stronger economy. What...
by TheBusinessProfessor | Feb 23, 2025 | Management, Leadership, & Organizational Behavior
What is the Johari Window?The Johari window, proposed by Luft and Ingham, refers to a system or model that is primarily used in self-help groups and community settings to help people understand their relationship to and compatibility with others. The model categorizes...
by TheBusinessProfessor | Feb 23, 2025 | Management, Leadership, & Organizational Behavior
What are Key Performance Indicators (KPIs)?Key performance indicators are a set of measures that companies and corporations use to evaluate their progress financially and to what extent they have met their strategic goals. These quantifiable measures are also...
