What does a Salesperson Do?
Salespeople generally undertake the following marketing tasks:
- Lead Generation – This means identifying potential clients.
- Qualify Leads – This means identifying potential clients that are actually capable and interested in purchasing a product.
- Take Orders – This is the first step in the consummating the sales transaction.
- Cross-Sell & Up-Sell – This includes attempting to sell secondary products along with a primary product. It also entails trying to sell a more expensive product or more expensive features.
- Maintain Relationships – This requires open and honest communication between the buyer and seller.
- Follow Up – This is a form of quality assurance. It makes certain that customers are happy with the product. It also provides feedback for further product development and positioning.